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Refund Policy

Refund and Cancellation Policy

To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by emailing us at the restaurant. For immediate response, please call the restaurant. Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.

Advanced orders may be cancelled prior to the scheduled delivery time at our discretion. Please call (03) 9870 0554 to find out if your order is eligible for cancellation.

Food Dissatisfaction

We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Please call us immediately if you receive unsatisfactory food caused by a dislike or objects in the food. We will need the food returned in the original container(s)* so we may investigate and deal with the issue. We will refund the total price of any cancelled order to the credit or debit card used to place the order. Nikos Tavern will allow full refund in the circumstance of a major fault.

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